Dexcom is here to provide you with ongoing support and answer any questions you may have about your Dexcom CGM System. Locate the right support department below based on your immediate needs.
General Dexcom customer support
1-888-738-3646
Monday - Friday 6 AM - 5 PM PST
Product troubleshooting or replacement inquiries
1-844-607-8398
Available 24 hours a day;
7 days a week
Request a call back from a representative
Submit a Product Support Request
Chat Live with Dexcom Tech Support
(At this time, live chat is only available to US customers, Monday-Sunday from 5AM-5PM PST.)
Dexcom CGM training, software downloads, and tutorials
1-888-738-3646
Monday - Friday 6 AM - 5 PM PST
(All hours subject to change)