How the app update will affect my Dexcom ONE app?
After the app update, you will recognize that alerts settings will be reset to default and other changes reset to default as per the below summary:
|
App Setting |
Reset Values |
Sound |
Snooze |
Delay |
Timing |
|
Low alerts |
70 mg/dL or 3.9 mmol/L |
‘Low' (Default) |
ON |
1 hour |
|
|
High alerts |
250 mg/dL or 13.9 mmol/L |
High' (Default) |
OFF |
OFF |
|
|
Signal loss |
Signal loss alert' (Default) |
For more than - 20 mins |
|||
|
Brief sensor issue |
Dinging' (Default) |
For more than - 20 mins |
|||
For technical assistance, please contact technical support
For more information, please visit Support Section with useful FAQs or please contact our Technical Support team. Product User Guides can be found at Dexcom.com/downloadsandguides
Discover education resources, organised in a 5-step journey, to learn key information about your Dexcom ONE CGM system, from getting started, your first 10 days, to using Dexcom ONE in the long run.
| Step 1: | The basics of CGM |
| Step 2: | Getting started |
| Step 3: | Your first 10 days |
| Step 4: | Using Dexcom ONE in the long run |
| Step 5: | Understand your Diabetes trends |