Get started with these free Dexcom resources and guides1 to help you get the most value out of your Dexcom CGM System.
Monitor how your daily activities, actions, and circumstances affect your glucose levels. Take advantage of these tools and resources during your first week as you become more comfortable with your Dexcom G6 CGM System.
If you are upgrading your device from Dexcom G5 to Dexcom G6 you will need to update the software on your touchscreen receiver to ensure your Dexcom CGM System functions properly. To update click on the link below and follow the update tool instructions.
If you have questions regarding upgrading your receiver please contact our technical support team at 1-844-607-8398.
Call Dexcom CARE and speak with a Diabetes Coach at 1-877-339-2664.
Technical troubleshooting and specialists are available 24/7 at 1-844-607-8398.
Visit our Dexcom product guides page for access to user guides, tutorials and more.
1 Dexcom G6 CGM System User Guide, 2019.
BRIEF SAFETY STATEMENT Failure to use the Dexcom G6 Continuous Glucose Monitoring System (G6) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from the G6 do not match symptoms or expectations or you’re taking over the recommended maximum dosage amount of 1000mg of acetaminophen every 6 hours, use a blood glucose meter to make diabetes treatment decisions. Seek medical advice and attention when appropriate, including for any medical emergency.