A new version of the Dexcom ONE app will be released soon. After the update, your low and high alert settings will be reset. Click here for more information

Shipping

I won’t be home for my shipment, can I have it delivered to an alternative location?

Last Updated · September 28, 2021
Yes when you receive delivery notifications from our carrier partners (DHL & DPD) you will have options available to have your product shipped to any trusted location you like, such as your office.

5-step learning journey

Discover education resources, organised in a 5-step journey, to learn key information about your Dexcom ONE CGM system, from getting started, your first 10 days, to using Dexcom ONE in the long run.

Step 1: The basics of CGM
Step 2: Getting started
Step 3: Your first 10 days
Step 4: Using Dexcom ONE in the long run
Step 5: Understand your Diabetes trends